Short films · Knowledge Loss
Keep what your people know, long after the leaving do.
Thirty seconds on the one person who knows how everything works, and what we do before they go.
What the film says
- Meet Pete, who knows how everything here works.
- Pete retires in March.
- And none of it is written down.
- We sit with Pete and record how the work really gets done.
- The AI turns it into a guide the whole team can ask.
- Bob checks the answers against what Pete said.
- We are Subversive. Keeping what your people know, long after the leaving do.
The problem
What goes wrong
When one person holds how the work gets done, the business waits on them. Which valve to turn twice, which customer to ring after ten, the price that was never written down. A holiday is awkward. A retirement takes it all out of the door.
What we do
How we fix it
We sit with the person who knows and record how the work really gets done: the steps, the exceptions, and the customers who need handling a certain way. AI turns the recordings into a guide your team can ask questions of, in plain words. Someone you name checks its answers against what was said.
What you get
The recordings
Kept, in your hands, so nothing rests on anyone’s memory.
A guide the team can ask
Questions in plain words, answers from what your people said.
A named checker
One person who checks the answers and puts them right.
The gaps, written down
What the recordings did not cover, so you know what to ask next.
What it costs
£950 a day.
For small and medium businesses in the South West, excluding VAT.
Start with a single day, a workshop or a discovery day, and keep the written notes whatever you decide next. Or keep us on: two days a month at least, three months to begin, then month by month.
Talk to Dave
Who here knows something nobody else does? Let’s write it down.
Confidential. No sales theatre. The reply costs nothing and comes from Dave.
Write to Dave
A few quick questions, and we write the email for you. It opens in your own email, so nothing goes until you send it.
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